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How To Cancel Your Funnel Buildr Account

How To Cancel Your Funnel Buildr Account
Written by PJ Guerrero
Updated 2 months ago

How To Cancel Your Funnel Buildr Account


To cancel your Funnel Buildr account, you can do one of the 2 following things:

  1. Email [email protected] and request your subscription be canceled.
  2. You can go to the customer hub by clicking the link at the bottom of your invoice - this will ask you to enter your email address.  You will then be sent a link so you can use to access your account.  From there, you can cancel, see your info, etc.

Here's an additional KB article for reference:  https://support.thrivecart.com/help/what-is-the-customer-hub/

NOTE: Uninstalling the app from your store will *NOT* cancel your subscription. Since Funnel Buildr is installed from outside the app store, Shopify has no way to notify our billing system that you have uninstalled.

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