Cross-sell Pop-Up

Learn how to configure the themes built in cross-sell pop-up feature.
Written by Jonathan Diaz
Updated 3 months ago

Cross-sell Popup



1 The first step is to open the theme settings area of your Shopify theme config and go into the Cross-sell Pop-up section.

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2 Next, enable the cross-sell popup.

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3 Next, choose a collection to display in your first cross-sell.

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4 To display your first cross sell on any products, simply apply the tag 'cross-sell-1' to them.

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5 Click Products

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6 Locate the product that you would like to display the cross sell on.

Enter into the product configuration. 

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7 Scroll down and go to Tags section.

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8 Apply the tag ('cross-sell-1') and than hit enter.

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9 Click Save and go back into the theme config.

You can create up-to 8 cross sells to apply to any number of products in your catalog. 

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10 Now, scroll down and go to the Heading section.

Enter the cross sell popup heading text.

Ex. "You're Only XX Away From Unlocking Free Shipping"

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11 Next, you have the option of displaying a shipping achieved message.

This message will show when your customer has qualified for free shipping.

Ex. "You Have Qualified For Free Shipping".

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12 Select the color for the heading text.

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13 Select the font size for your heading text.

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14 Enter popup short description text.

Ex. 'Customers also bought...'

You can change the text message color with the "Heading color" setting just below the text input.

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15 Select text font size.

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16 Select your 'Continue shopping' button background color.

also, you can select it's text color from 'Continue shopping button text color' setting.

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17 Select the view cart button background color.

From the "View cart button text color" setting, you can change it's text color.

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18 Select the background color for the checkout button.

From the "checkout button text color" setting, you can change its text color.

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19 Now, click on save to save theme config and preview your changes.

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20 Cross sell popup.

That's it. You're done.

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Here's an interactive tutorial for the visual learners

The new Shoptimized Cross-sell Pop-up allows your customers to quickly add relevant products to their cart to increase your average order value.

To configure the cross-sell, you'll first need to create a collection or use a premade collection with products you would like to show in the cross-sell. 

You can currently, select up to 8 different collections (so 8 cross-sells) - We can add more in if you need, just ask support :) 

1. Select collection for cross-sell

2. Apply the tag for the relevant cross-sell to any product or products you wish the cross-sell popup to display on. 


3. Repeat the process for any other cross-sells you would like to create. 

You can view a demo of our cross-sell feature in action here:


Tags for cross-sells:

  • cross-sell-1
  • cross-sell-2
  • cross-sell-3
  • cross-sell-4
  • cross-sell-5
  • cross-sell-6
  • cross-sell-7
  • cross-sell-8

The cross-sell also displays a free shipping threshold message or any other message you may wish to cross-sell. 

Simply use the XX value to dynamically insert the free shipping threshold amount. 

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